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The Retreat - Hotel & Convention Centre

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Erangal Beach, Madh Island, Marve Road,Malad (W), 400061

Business center
FacilitiesBanquet hall
37+ Photos

Friendly Staff

Staff is courteous and attentive, enhancing the overall experience.

Comfortable Stay

Rooms are spacious and well-maintained, providing a comfortable experience.

At The Retreat - Hotel & Convention Centre, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at car hire offered by The Retreat - Hotel & Convention Centre simplify the organization of your excursions, tourist activities, and other adventures in Mumbai. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Retreat - Hotel & Convention Centre. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Retreat - Hotel & Convention Centre, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At The Retreat - Hotel & Convention Centre, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room and spa for ultimate relaxation.At The Retreat - Hotel & Convention Centre, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At The Retreat - Hotel & Convention Centre, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Popular Facilities

Swimming pool

Swimming pool

Private Beach

Private Beach

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Hot Tub

Hot Tub

Deluxe King - Non-Smoking, No View
Recommended Deal

Deluxe King - Non-Smoking, No View

Free Cancellation

Parking

Book with ₹0

₹6,913

+ ₹2,068 taxes and fees, per night, per room

8.0

Excellent

1582 reviews

80% positive reviews in last 3 months

Guest as saying

One of the worst hotel experiences we have ever had. I would definitely NOT recommend this hotel, especially for families.We arrived for a late check-in on 7th August at around 1:30 AM. From the moment we arrived, the experience was terrible. The front-office/reception staff member who handled our check-in was extremely rude, unprofessional, and completely lacking in basic hospitality. After travelling and arriving in the middle of the night, we expected at least a respectful and welcoming check-in. Instead, we felt we were treated worse than prisoners.The location also made us feel very unsafe, particularly arriving late at night. I would strongly advise travellers to carefully consider the location before booking.The hotel itself felt extremely old and poorly maintained, with an unpleasant damp/fungus-like smell in many areas. The atmosphere was uncomfortable and certainly nothing close to what we expected from a hotel charging five-star prices.Breakfast was another major disappointment. The quality and overall experience were extremely poor.We paid what we considered five-star hotel prices but did not receive even one-star satisfaction. From the reception experience to the condition of the hotel, location, smell, breakfast, and overall service, the entire stay was extremely disappointing.I rarely write such a negative review, but based on our experience, I cannot recommend this hotel. Please think carefully before booking, particularly if you are travelling with your family or arriving late at night.

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Family • Sri Lanka • Aug 2026

The entire property was smelling of pest control. The games room was dirty, the AC not cooling at all. The swimming pool didn’t have any guard. The sides were looking dirty therefore we didn’t go. The path to the beach was full of moss and one of us fell down and got hurt. It is the responsibility of the hotel to maintain the area leading to the beach and also keep the beach clean. The beach was so dirty. Couldn’t even walk. The food was mediocre. Only the staff was polite and apologetic.

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Family • India • Aug 2026

Very traumatic want to forget about the night we spend.

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Couple • India • Aug 2026

Explore the Area

Erangal Beach, Madh Island, Marve Road,Malad (W), 400061

Around the property

    Madh Island Beach

    0.13 km

    Madh Island

    1.55 km

    Daya Mata Mandir

    1.56 km

    Aksa Beach

    2.03 km

    Ambu Bet

    2.32 km

    Vimala Dermatological Centra

    2.93 km

    Lifeline

    3.33 km

    Jayanti Jagannath Pendre Park

    3.39 km

    Central Institute of Fisheries Education

    3.45 km

    Saket Maternity and Nursing Home

    3.48 km

    Versova

    4.43 km

    Juhu Beach

    4.97 km

    Oshiwara Station

    4.95 km

    Oberoi Mall

    7.95 km

    Chhatrapati Shivaji Maharaj International Airport (BOM)

    10.89 km

    Bandra-Worli Sea Link

    13.96 km

    Shree Siddhivinayak

    15.92 km

    Sri Sri Radha Gopinath Temple

    21.98 km

    Chhatrapati Shivaji Terminus

    24.69 km

    Marine Drive

    24.85 km

    Nariman Point

    25.7 km

    Gateway of India

    26.28 km

    Colaba

    27.66 km

8.0

Excellent

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many noted the beautiful beach access and pool area.

Some guests expressed concerns about the fishy smell nearby.

Staff

8.3

Friendly and accommodating staff enhancing guest experiences.

Location

7.9

Beautiful beach location but difficult access due to roads.

Cleanliness

7.9

Clean rooms, but some areas need better maintenance.

Food

7.7

Delicious food but considered overpriced by many guests.

Value for Money

7.5

Prices are high for food and services offered.

Room Comfort

7.3

Spacious rooms with good amenities but some dampness issues.

Total Reviews

All Reviews (10)
Family (3)
Couple (3)
Group (2)
Solo Traveller (2)

Terrible! Dont go here!

3.6

One of the worst hotel experiences we have ever had. I would definitely NOT recommend this hotel, especially for families.We arrived for a late check-in on 7th August at around 1:30 AM. From the moment we arrived, the experience was terrible. The front-office/reception staff member who handled our check-in was extremely rude, unprofessional, and completely lacking in basic hospitality. After travelling and arriving in the middle of the night, we expected at least a respectful and welcoming check-in. Instead, we felt we were treated worse than prisoners.The location also made us feel very unsafe, particularly arriving late at night. I would strongly advise travellers to carefully consider the location before booking.The hotel itself felt extremely old and poorly maintained, with an unpleasant damp/fungus-like smell in many areas. The atmosphere was uncomfortable and certainly nothing close to what we expected from a hotel charging five-star prices.Breakfast was another major disappointment. The quality and overall experience were extremely poor.We paid what we considered five-star hotel prices but did not receive even one-star satisfaction. From the reception experience to the condition of the hotel, location, smell, breakfast, and overall service, the entire stay was extremely disappointing.I rarely write such a negative review, but based on our experience, I cannot recommend this hotel. Please think carefully before booking, particularly if you are travelling with your family or arriving late at night.

Flag

Family • Sri Lanka • Aug 2026

Disappointed

2.8

The entire property was smelling of pest control. The games room was dirty, the AC not cooling at all. The swimming pool didn’t have any guard. The sides were looking dirty therefore we didn’t go. The path to the beach was full of moss and one of us fell down and got hurt. It is the responsibility of the hotel to maintain the area leading to the beach and also keep the beach clean. The beach was so dirty. Couldn’t even walk. The food was mediocre. Only the staff was polite and apologetic.

Flag

Family • India • Aug 2026

Acceptable

2.8

Very traumatic want to forget about the night we spend.

Flag

Couple • India • Aug 2026

Good

7.2

Good

Flag

Family • India • Aug 2026

Never going back

4.8

Pool was closed, sad and boring place .. had to order nice food from out

Flag

Group • India • Aug 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Refrigerator

Adapted bath

Blackout curtains

Connected rooms

Dustbins

Fan

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Safe box

Seating area

Study table

Telephone

Wake-up call

Safety Deposit Box

amenity
Bathroom

Bathtub

Private bathroom

Shower

Toiletries

amenity
Family and kids

In-house babysitter

Kids club

Kids' meal

amenity
Transfers and transport

Nearby Car Parking

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

BBQ Facility

Alternative Meal Arrangement

Coffee Shop

In-Room Breakfast

amenity
Activities and sports

Swimming pool

Private Beach

Hot Tub

Fitness Centre

Spa/sauna

Game room

Kids' swimming pool

Bicycle Rental

Billiards

Karaoke

Public Bath

Table tennis

BBQ Facility

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Currency Exchange

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Shops

Smoke-Free Property

Smoking Area

Air conditioning in Public Area

Free car parking

Steam room

Concierge

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 1991
  • Room voltage - 220
  • Number of rooms - 145
  • Most recent renovation - 2009
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 885 INR

Property Announcements

  • All guestrooms at this property are non-smoking.
    Please note that the hotel provides late check out for an additional charge.
    Security deposit of INR 3000 per room per night has to be deposited against incidental charges
    The property does not permit food from outside.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking The Retreat - Hotel & Convention Centre

What is the location of The Retreat - Hotel & Convention Centre?

The Retreat - Hotel & Convention Centre is located at Erangal Beach, Madh Island, Marve Road,Malad (W), 400061.

What is the check-in and check-out time at The Retreat - Hotel & Convention Centre?

The standard check-in time at The Retreat - Hotel & Convention Centre is 12:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Retreat - Hotel & Convention Centre.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Retreat - Hotel & Convention Centre.

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