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Hotel Grand Palace

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No 257,GST Road, Near MIT Gate, Chrompet, 600044

Banquet hallExterior view
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Hotel Grand Palace provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Chennai. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. Each day, arise to a delightful complimentary morning meal at Hotel Grand Palace. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary needs can enjoy various culinary choices at Hotel Grand Palace, providing kosher and halal alternatives. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Hotel Grand Palace. Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

Room Service

Room Service

Bar

Bar

Wheelchair-accessible

Wheelchair-accessible

Air conditioning in Public Area

Air conditioning in Public Area

Executive
Recommended Deal

Executive

Free Cancellation

Parking

Book with ₹0

₹2,939

+ ₹447 taxes and fees, per night, per room

5.0

Pleasant

•

450 reviews

65% positive reviews in last 3 months

Guest as saying

Booked 10 rooms on 2-8-2026 for my daughter marriage function by paying 50 percent advance,,FOM asked me to pay by cash, but as i was not having cash, i paid through gpay, which he showed the QR code from the cell phone, but after one month, they called me & informed me that, the FOM absconded with your money,, they denied to give rooms stating the reason that money was not credited to the hotel account, so they cant give rooms, is it fair,

Flag

Group • India • Sep 2026

Poor cleanliness, walls with stains, smell inside the room,, no water supply.

Flag

Business • India • Sep 2026

They charged almost the same amount as a 4-star hotel, but once we checked in, we realized that the hotel was absolutely not worth the price.The hotel mentioned that car parking was available, but when we arrived, we were told that due to ongoing construction work, we had to park on the roadside. Inside the building, we could also see several unfinished areas. The common bathrooms and the bathrooms in the rooms were not clean or hygienic.To make things worse, we found a few cockroaches in the room. Basic amenities such as soap, bathroom tissues, and towels were not provided when we checked in. Only after contacting the reception did they send a room boy to arrange these basic necessities. A reputed hotel should ensure that the rooms are properly cleaned, inspected, and fully equipped before guests arrive.Overall, it was a very disappointing and unpleasant experience. Considering the price they charge, the service, cleanliness, hygiene, and overall maintenance were nowhere close to what we expected.Definitely not recommended for families.

Flag

Family • India • Sep 2026

Explore the Area

No 257,GST Road, Near MIT Gate, Chrompet, 600044

Around the property

    Agash Nursing Home

    0.13 km

    GSS

    0.13 km

    Sreedevi

    0.16 km

    Chennai Krishna Hospital

    0.18 km

    maduvai

    0.2 km

    Golden Jubilee Park

    0.22 km

    Parvathy Hospital Ortho & Neuro

    0.23 km

    Jyothsana Nursing Home

    0.28 km

    alsa vacant area

    0.31 km

    Dr Kumars Ortho Clinic

    0.4 km

    Chromepet

    0.62 km

    ATM

    0.22 km

    Tambaram Sanatorium

    1.42 km

    Chennai International Airport (MAA)

    6.28 km

    VGP Snow Kingdom

    12.86 km

    Shirdi Sai Baba Temple

    12.94 km

    T Nagar, Ranganathan Street

    14.04 km

    Kapaleeshwar Temple

    17.21 km

    San Thome Church

    17.92 km

    Express Avenue Mall

    18.43 km

    Marina Beach

    18.75 km

    Parthasarathy Temple

    19.31 km

    Chennai Central Railway Station

    21.5 km

    Tirupati Airport (TIR)

    99.86 km

5.0

Pleasant

450 Users

Guest Impressions

spotlight icon

Guests frequently mention cleanliness issues throughout the hotel.

Many found the food quality to be below expectations.

Location is convenient but does not compensate for other issues.

Staff

4.9

Staff service is often unresponsive and unhelpful.

Location

4.7

Strategically located but lacks surrounding appeal.

Food

4.0

Food quality is inconsistent and often disappointing.

Room Comfort

4.0

Rooms are outdated and often uncomfortable for guests.

Cleanliness

3.9

Rooms and facilities are poorly maintained and unclean.

Value for Money

3.6

Prices do not reflect the quality of service provided.

Total Reviews

All Reviews (10)
Group (1)
Business (1)
Family (2)
Couple (1)
Solo Traveller (5)

Acceptable

2.0

Booked 10 rooms on 2-8-2026 for my daughter marriage function by paying 50 percent advance,,FOM asked me to pay by cash, but as i was not having cash, i paid through gpay, which he showed the QR code from the cell phone, but after one month, they called me & informed me that, the FOM absconded with your money,, they denied to give rooms stating the reason that money was not credited to the hotel account, so they cant give rooms, is it fair,

Flag

Group • India • Sep 2026

Acceptable

4.0

Poor cleanliness, walls with stains, smell inside the room,, no water supply.

Flag

Business • India • Sep 2026

Not worth for money

2.8

They charged almost the same amount as a 4-star hotel, but once we checked in, we realized that the hotel was absolutely not worth the price.The hotel mentioned that car parking was available, but when we arrived, we were told that due to ongoing construction work, we had to park on the roadside. Inside the building, we could also see several unfinished areas. The common bathrooms and the bathrooms in the rooms were not clean or hygienic.To make things worse, we found a few cockroaches in the room. Basic amenities such as soap, bathroom tissues, and towels were not provided when we checked in. Only after contacting the reception did they send a room boy to arrange these basic necessities. A reputed hotel should ensure that the rooms are properly cleaned, inspected, and fully equipped before guests arrive.Overall, it was a very disappointing and unpleasant experience. Considering the price they charge, the service, cleanliness, hygiene, and overall maintenance were nowhere close to what we expected.Definitely not recommended for families.

Flag

Family • India • Sep 2026

Acceptable

2.0

Worst

Flag

Couple • India • Sep 2026

Excellent Staff and Service

10.0

I am visiting there; the staff is very good and the service is great. I would love to visit again, really like it 👍

Ranga Durai •

Solo Traveller • Aug 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Exterior corridor

Intercom

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Daily housekeeping

Sauna

Refrigerator

First Aid kit

Hand sanitiser

Ironing facilities

Liquor

Snacks or fruits

Safety Deposit Box

Exterior corridor

amenity
Family and kids

Play area

Kids club

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Breakfast Available

Room Service

Bar

Coffee Shop

Happy Hour

Water Bottles

Liquor

Snacks or fruits

amenity
Activities and sports

Game room

Kids' swimming pool

Tennis court

Ticket Services

Tours

Spa/sauna

amenity
Accessibility

Wheelchair-accessible

Elevator access

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

French

German

Tamil

amenity
Services and conveniences

Air conditioning in Public Area

Meeting/Banquet Facilities

Luggage Storage

Terrace

Laundry Service

Chapel

Contactless Check-in/Check-out

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Smoke-Free Property

Smoking Area

Concierge

Steam room

Free car parking

amenity
Safety and cleanliness

Common Area Disinfection (Daily)

Mask-wearing staff

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sterilising Equipment

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • Minimum age of the guest is 1 year(s).
Children 2-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 8 km
  • Travel time to airport (minutes) - 12
  • Year property opened - 2004
  • Number of floors - 5
  • Room voltage - 220
  • Number of rooms - 36
  • Daily Internet/Wi-Fi fee - 0 INR
  • Airport transfer fee - 1000 INR
  • Most recent renovation - 2025
  • Non-smoking rooms/floors - no
  • Breakfast charge (unless included in room price) - 399 INR
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Reception open until - 23:59
  • Check-out from - 10:30
  • License Id / Local Tax ID/ Entity Name - TIN No 33090943173

Property Announcements

  • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Hotel Grand Palace

What is the location of Hotel Grand Palace?

Hotel Grand Palace is located at No 257,GST Road, Near MIT Gate, Chrompet, 600044.

What is the check-in and check-out time at Hotel Grand Palace?

The standard check-in time at Hotel Grand Palace is 12:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Grand Palace.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Grand Palace.

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