Layalee Grande Hotel Chennai

Had a wonderful stay at Layalee Grande Hotel. The rooms were clean and comfortable, the staff was polite and helpful, and the location was very convenient, especially for visiting the Chennai Trade Centre and nearby metro station. The food at the restaurant was delicious and reasonably priced. Overall, the service exceeded my expectations. I would definitely recommend this hotel to anyone visiting Chennai and would be happy to stay here again.

Business • India • Jul 2026

’’’’’ (1/5)Very disappointing experience. We booked a **Deluxe Room**, but there were **lots of cockroaches** in the bathroom and inside the wardrobe. After we complained to the manager, they changed our room, but they gave us a **smaller room**. Unfortunately, that room also had cockroaches and was very noisy.The biggest issue was that there was **no hot water**, and the **laundry service was not available**, even though it was listed as one of the hotel amenities while booking. Several other promised services were also not working.After facing all these problems, we complained at the reception. The staff started speaking in Malayalam and discussed us in front of everyone, saying something like, **"We shouldn't give rooms to these kind of people."** This was extremely rude, disrespectful, and unacceptable. We even have a **video recording** of this incident.This hotel is **not worth the money**. Instead of paying so much for this place, you can easily find a decent hotel outside for **’500’’1,000** with clean rooms, hot water, better hospitality, and respectful staff.I would **never recommend** this hotel to anyone. It is **not worth even ’500**. The rooms were dirty, the promised facilities were unavailable, and the staff behaved very unprofessionally.**Please don't waste your money by staying here.**

Extremely disappointing stay. We reserved a Deluxe Room, but found many cockroaches in the bathroom and wardrobe. After complaining to the manager, we were moved to a smaller room, which also had cockroaches and was very noisy. The major problem was the absence of hot water, and the laundry service was unavailable despite being advertised. Several other promised amenities were also not functioning. When we raised these issues at reception, the staff spoke in Malayalam and made rude comments about us in front of others, saying something like "We shouldn't give rooms to these kind of people." We even recorded this incident. This hotel is not worth the price. For the same amount, you can find a clean, hospitable hotel with hot water and respectful staff for ₹500–₹1,000 elsewhere. I would never suggest staying here; the rooms were dirty, facilities missing, and staff unprofessional. Please avoid wasting your money here.

No proper maintenance, bathroom is not clean properly, no pressure in pipe water, all pipe fittings are damaged, no tooth brush, soap…..Room floor is not cleaned properly

Couple • India • Jul 2026

I went to a 1st Birthday party here. It's easy to find since it's right on Mission Road. I really liked the atmosphere and the staff were very helpful. The food was the highlight and definitely worth the cost.