The Manor Luxury Apartments

WORST EVERThere were numerous issues with the property, and it genuinely felt as though we had been misled into booking it.To begin with, the property presents itself as a hotel, whereas in reality it appears to be little more than a clubhouse serving a surrounding residential complex. The clubhouse itself has only seven rooms and was advertised as featuring the Stable Bar, a cigar room, and a restaurant. However, to our surprise, both the bar and the cigar room were completely shut, to the extent that they appeared never to have been operational.The so-called restaurant, Bohca Mario, which is portrayed as the dining facility for clubhouse guests, offered extremely poor food and service. Despite being the only available restaurant and in-room dining option for guests staying at the clubhouse, the staff seemed more interested in catering to residents of the surrounding apartments and walk-in customers.Further, it was shocking to find that the property lacked even basic hotel amenities such as 24-hour room service and fixed-line telephones in the rooms. Contacting the staff was a constant challenge, as we had to rely on mobile networks, which were already very weak in the area. Even when contacted, the staff was lethargic and unresponsive, often requiring multiple reminders for basic requests.Given that the property markets itself as a wellness destination, one would reasonably expect its wellness facilities to be fully functional. Unfortunately, the spa jacuzzi was not operational, the cold bath was unavailable, and the salon was also closed. To make matters worse, we were made to wait almost two hours beyond the standard check-in time before being given access to our room.Overall, the property felt deceptive and grossly misrepresented. Although the building has five floors, only two appeared to be functional, and even those were poorly maintained. The moment we realised the true state of the property, it became clear that we did not wish to spend any more time there.The only positive aspect of our stay was the Junior Suite, which was clean, comfortable, and well-maintained.Tried contacting the reservation staff at their central office in Okhla but got no response whatsoever.Think twice before burning your money here. Not worth a single penny.

This was the worst experience ever. The property had many problems, and it really felt like we were tricked into booking it. It claims to be a hotel but is more like a clubhouse for a nearby residential area. The clubhouse has only seven rooms and was supposed to have the Stable Bar, a cigar room, and a restaurant. However, both the bar and cigar room were completely closed, looking like they never even opened. The restaurant, Bohca Mario, which is the only dining option for guests, served very bad food and had poor service. The staff seemed to focus more on residents and walk-in customers than on guests. The place lacked basic hotel features like 24-hour room service and landline phones in the rooms. Getting in touch with staff was hard because we had to use weak mobile signals, and even then, the staff was slow and unhelpful, needing many reminders. Since the property promotes itself as a wellness spot, we expected the wellness facilities to work, but the spa jacuzzi was broken, the cold bath was closed, and the salon was shut. We also had to wait almost two hours past check-in time to get our room. Overall, the property felt misleading and badly maintained. Although it has five floors, only two seemed usable, and those were in poor condition. Once we saw the real state of the place, we didn’t want to stay any longer. The only good thing was the Junior Suite, which was clean and comfortable. We tried contacting the reservation office in Okhla but got no reply. Think carefully before spending money here; it’s not worth it.

A wonderful spot for a family vacation

The Manor Luxury Apartments are one of the finest stays we have ever visited in India. It reeks luxury as well as class. Most of the luxury hotels make sure that you feel you are their premium customers but at manor even without any special treatment you feel premium because of the surroundings.We stayed at the 2 bedroom apartment. Making a luxury property is one thing but maintaining it the way it was built yesterday is another. The Manor makes sure everything looks neat.Their restaurant Boka Mario is average, even though they market it as an amazing restaurant, probably because there is only one more restaurant in their competition nearby.Talking about what went wrong was their hidden condition on using their club house/amenities. The property does not highlight that it charges extra from its customers for using the amenities. Everything has a price. From using their indoor swimming pool, to using their tennis table and what not. Prices are on the higher side, and the customers sometimes feel cheated for not being told about this before. Coming to a luxury stay by paying a premium and realising that you will still have to pay more to enjoy is not acceptable.Overall, this property is definitely for people who would just want to enjoy the views and property. If you want to enjoy all other facilities being offered by the property then you should be ready to pay more.

The Manor Luxury Apartments rank among the best places we've stayed at in India, exuding both luxury and elegance. While many luxury hotels try to make you feel like a VIP, at The Manor, the premium ambiance is evident even without special treatment due to its surroundings. We stayed in a two-bedroom apartment. Building a luxury property is one thing, but keeping it as pristine as when it was first built is another, and The Manor succeeds in maintaining a neat appearance throughout. Their restaurant, Boka Mario, is just average despite being promoted as exceptional, likely because there is only one other competitor nearby. One downside was their undisclosed policy regarding clubhouse and amenity usage. The property doesn't clearly inform guests that there are extra charges for using facilities like the indoor pool and tennis table. These fees are quite high, and guests sometimes feel misled for not being informed beforehand. Paying a premium for a luxury stay but then having to pay extra to enjoy amenities is disappointing. Overall, this place is ideal for those who want to appreciate the views and the property itself. If you wish to use all the facilities offered, be prepared to pay additional fees.